About
Fuad is a highly skilled and motivated Oracle Database Administrator, with over 20+ years of diverse IT experience, encompassing database development, testing, upgrading, integration, QA, BI reporting, Data warehousing, and ETL Processes, gathering information and documents for specific analyzing and scrubbing data and suggestion relevant improvement.
His expertise includes hands-on data modelling with ERD and proficiently managing database upgrades. Goal-oriented "go-getter" attitude to achieve targets through self-motivation and determination.
Throughout his career,Fuad has demonstrated a keen eye for detail and a resourceful, self-starting attitude, making him an enthusiastic problem-solver with excellent organizational and decision-making skills.
Having contributed to the design, implementation, and development of numerous governmental applications, Fuad excels at translating business requirements into precise technical specifications while producing comprehensive technical documentation.
He possess extensive experience in working with UNIX/Linux operating systems and shell scripting. Furthermore, has a proven track record of successful collaboration across various functions and roles, making me a valuable team player with good decision-making skills.
With a deep commitment to delivering results and a passion for continuous improvement, Fuad would be excited to leverage his expertise in Oracle Database administration and complement it with his knowledge in CRM Salesforce and Gearset, ensuring seamless data management and integration for transformative business solutions.
Portfolio
Work Experience
IT Instruction and Teaching/Technical training
Freelance • Jun 2021 - Present
Federal Government (EAP) Employees Assistance Programming and (CCC) Continuing Care Coordination. Advocacy works with veterans, seniors, and youth. IT/Technical training, assisting with tutoring/teaching education in addiction studies, mental health, and Critical Incident Stress Debriefing. Educational upgrading for careers/career guidance.
Database Project Analyst
Calgary Food Bank • Jun 2023 - Aug 2023
Salesforce Database administration. Established Salesforce data & metadata backup and recovery Strategy. Implemented Gearset database backup solution. Analyzed (risk assessment), tested and implemented CFB database backup procedures. Proposed enhanced data security model improving user profiles.
Supervisor
Intelcom • 2018 - 2021
Managed 2 team leads and 17 workers to organize the whole sortation operation and workflow. Prepared all required reports related to the packages and freight (Tracking reports, Cost reports i.e CPP, PPSH). Organised workflow and ensuring that employees understand their duties or delegated tasks. Assigned, directed and checked to utilize in the most efficient manner for the employees in the sorting area. Proficiently generating comprehensive reports related to packages and freight management. Conducted training sessions for new employees and demonstrated strong leadership capabilities by effectively supervising Lead Hands/workers. Efficiently managed employee allocation, direction, and rotation in the sorting area, resulting in optimized productivity levels.
Sub-business owner
Atripco Delivery Service • 2019
Managed delivery service operations and business development.
Assembly & Prototyping
CoolIT Systems • 2019
Contract part-time position focused on assembly and prototyping work.
IT Consultant
Government of Jordan - Ministry of Interior - Civil Status and Passport Dept • 2018
Analyzed and diagnosed business needs for IT infrastructure. Designed and implemented technology solutions. Developed, created and implemented technology strategies and roadmap that aligned with business goals and objectives. Reduced the running maintenance cost by 17%, for all servers/devices and software applications by doing major maintenance in-house. Planned, evaluated, modified and created information systems policies and procedures.
Database/Business Analyst
Birkby Food Services Ltd. • 2015 - 2016
Contributed to business requirement gathering and elicitation. Simplifying and documented requirements to improve project processes. Developed business development plans by managing requirement changes and application enhancements to ensure the application's stability and performance. Created visualization reports using BI tools (Qlik sense and Power BI) to improve management decision-making.
Database Administrator (DBA)
Southern Alberta Institute of Technology (SAIT) • 2015 - 2016
Established a project plan including defining the requirements by interviewing stakeholders, and collecting their data requirements. Analyzed and defined the business process, and technical methods that would be used for this project. Designed the relationships between the tables that will be created, implemented the appropriate ER - Diagram for the Travel Expert Database Project, and design the database model. Planned the disk configuration to match with the installation of the database. Created Parameter files, database scripts and users including profiles and privileges. Created tables according to the ER diagram and load the data into the tables. Maintained and implemented a backup and recovery.
Development and DBA Team Lead/Senior DBA
Government of Jordan - Ministry of Interior / Civil status & passport Dept. • 2008 - 2013
Created, managed and maintained multiple databases. Installed, implemented, administered, and supported Oracle Database system and provided recommendations for performance and tuning. Transferred five in-house applications to web-based architecture resulting in an increase the application processing time by 65%. Analyzed, designed and implemented several application forms and reports which resulted in increased productivity by 85%.
Database Management System Instructor
The Higher institute Center For Computer Studies (CHC) • 2007 - 2011
Delivered comprehensive instruction in database design, implementation, and optimization. Provided hands-on training in SQL query writing, database administration, and performance tuning. Creating alternative approaches to instruction, participating in online course development, and fulfilling teaching responsibilities as necessary. Developing suitable approaches and instruments for guiding and evaluating student advancement and achievement in a professional context.
Oracle Programmer / DBA
Government of Jordan - Foreign Ministry • 2004 - 2008
Installed, upgraded and managed database applications and access. Monitored database performance and resolved issues as needed. Analyzed, designed, developed, tested and implemented several application forms that increased productivity by 80%. Implemented a backup and recovery strategy that increased data availability by 99%. Developed an ID issuing system that increased efficiency by 90%.
Oracle Programmer, Sr. System Analyst
Government of Jordan - Ministry Of Interior / Civil Status and Passport Dept • 1993 - 2004
Conducted analysis, design, coding, and enhancements for multiple software applications. Resolved data entry issues during implementation, meeting user needs and requirements, and troubleshooting software problems. Installed various application forms, whether off-the-shelf or in-house developed applications. Configured application prerequisites, including ORACLE, Application server, and Windows OS. Delivered customer support to offices spanning multiple provinces, covering both off-the-shelf and in-house developed software. Provided initial technical support to development and application teams within the IT / IS Department. Managed patch search, installation, bug fixes, and antivirus systems. Monitored system performance using appropriate tools and reported findings to IT / IS Management. Investigated and resolved infrastructure issues related to security systems, operating systems, networks, emails, and internet services, utilizing specialized tools to prevent attacks and malicious activities. Implemented upgrades and package installations for Microsoft Server products. Contributed to database enhancement, tuning, and migration efforts, including the transition from Oracle 7.1 to Oracle 7.3 on an OpenVMS Alpha DEC8200 Mainframe, followed by migration to Oracle 10g on a Unix-based operating system.
Oracle Programmer
Jihad Systems & Networks Company (JSN Systems) • 2000 - 2001
Part-time Oracle programming and database development work.
Ass. IS Manager
Hyatt Hotels Corporation • 1999
Assistant Information Systems Manager responsible for IT operations and support.
Oracle Programmer
Waheeb Al Shair for consultancy services and studies (WSMS) • 1993
Oracle programming and database development for consultancy services.
Projects
Travel Experts Agency
SAIT polytechnic, Calgary • May 2015 - Feb 2016
An established a project plan including defining the requirements by interviewing stakeholders and collecting their data requirements. Analyzed and define the business process and technical methods that will be used for this project. Designed the relationships between the tables that will be created, implement the appropriate ER Diagram for the Travel Expert Database, and design the database model. Planed the disk configuration to match with the installation of the database. Created a blueprint and create a database procedure (Recipe). Created Parameter file, database scripts, and users including profiles and privileges. Set up a networking strategy for the Database. Created tables according to the ER diagram. Loaded the data into the tables. Implemented a backup and recovery strategy. Tested the database, building scripts, and creating reports.
Education
PhD in Computer Science
University Name • 2015 - 2019
Master's Degree
University Name • 2010 - 2012
Bachelor's Degree in Computer Science
University Name • 2010 - 2012
Advanced studies in database management systems, software engineering, and enterprise architecture.
Research
Content coming soon...
Awards
Knight of The Order Of St.George(KStG)
The Order of St. George, Grand Priory of Canada and the Americas • Oct 2024
Awarded by the Grand Priory of Canada and the Americas for exemplifying the chivalric principles of faith, service, and honour in community and professional contributions.
Outstanding Community Service
Legislative Assembly of Alberta • Aug 2022
Awarded for outstanding community service and diversity Liaison.